Do Not Call Registry

Pursuant to its authority under the Telephone Consumer Protection act (TCPA), The FCC established, together with the Federal Trade Commission (FTC) a national Do-Not-Call Registry. The registry is nationwide in scope, applies to all telemarketers (with the exception of certain non-profit organizations), and covers both interstate and intrastate telemarketing calls. Commercial telemarketers are not allowed to call you if your number is on the registry, subject to certain exceptions. As a result, consumers can, if they choose, reduce the number of unwanted phone calls to their homes.


You can register your phone number for free, and it will remain on the national do-not-call list for five years. You may re-enter your number on the list when the five years have passed, and you may remove your number from the list at any time. To register on-line on the registry, go to www.donotcall.gov. To register by telephone, call 1-888-382-1222: for TTY 1-866-290-4236. You must call from the phone number you wish to register.

 

You may file a complaint against a telemarketer IF:

  • The telemarketer calls before 8 AM or after 9 PM; OR

  • The telemarketer leaves a message, but fails to leave a phone number that you can call to sign up for their company specific do-not-call list; OR

  • You receive a telemarketing call from a company that you have previously requested not call you; OR

  • The telemarketing company firm fails to identify itself; OR

  • You receive a pre-recorded commercial message from someone with whom you do not have an established business relationship and to whom you have not given permission to call you.


You can file a complaint by e-mail (donotcall@fcc.gov), telephone 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY, or mail to Federal Communications Commission, Consumer & Governmental Affairs Bureau, Consumer Inquiries and Complaints Division, 445 12th Street SW, Washington, DC 20554.


More information can be found at www.donotcall.gov